SHOP POLICIES + FAQ
- Every sign is made to order. Each sign is unique since I hand paint every sign and with the natural character of the wood (knots, chips and cracks), no two signs are exactly the same!
- The turn around time is the time to make your sign prior to shipping. Currently the turn around time is 7-10 days. (This excludes weekend and holidays) During holidays this may change.
ABOUT THE SIGNS
- Each sign is ready to hang with a sawtooth hanger on the back. When hanging any decor over a crib, we recommend space between the wall and crib. Please follow manufactures instruction for whatever hardwear you choose when hanging your sign. Amanda Jean Company is not responsible for accidents or incidents that occur once your sign is shipped. By completing your purchase you accept responsibility.
- Measurements can vary up to 1" since all signs are cut by hand.
- Every sign is made with wood, stain and paint.
Custom orders are welcome, email me at email@example.com. Turn around time for a custom order is about 14-20 days (not including weekends and holidays)
EXCHANGES + RETURNS + CANCELLATIONS
If you need to return an item, please contact me at firstname.lastname@example.org. We will accept exchanges within 10 days of recieving your item. It must arrive back to us within the 10 days of its delivery date to you. Items must be returned in original condition. Exchange must be equal value. Buyer is responsible for the shipping costs of the return item and the new item. Custom orders are not eligible for exchanges.
If you need to cancel or change your order, it must be done within 24 hours of placing the order.
Our primary shipping is through USPS. You will be sent a tracking number when your order is shipped. We make an effort to ensure that your package withstands shipping. Since we can't control shipping, if your package arrives damaged please send us an email.